SAVETYRE Warranty

Coverage: This warranty covers defects in tire production and materials throughout the tire's useful life or up to 50,000 km, whichever comes first, If the tread depth of the tire is worn to the Tread Wear Indicator, the warranty is no longer valid.

Compensation: Discount on the purchase of a new tire (based on the percentage of remaining tread wear eligible for compensation)

Manufacturing Process Warranty Exclusions:

• Improper tire usage, such as using car tires on a truck, overloading the tire, or using it for racing
• Insertion of foreign materials into the tire
• Abnormal tire wear due to neglect of vehicle maintenance, such as wheel alignment, camber and caster adjustment, wheel balancing, and tire rotation
• Use of non-standard or damaged rims
• Malfunction or wear of suspension and shock absorbers

Important Notes: Check tire pressure monthly and rotate tires every 10,000 km.

Claim Process: Bring the damaged tire to the dealer where you purchased the tire, attach the receipt and warranty registration records.

Tire Inspection: The dealer will inspect the damaged tire and send it to Tyre To U Co., Ltd. for final inspection. This process may take 30-45 days after those tires were reached at the company.

Disclaimer:

• Tires replaced under warranty become the property of Tyre To U Co., Ltd. and cannot be returned.
• This warranty is valid only in Thailand and for tires manufactured and/or imported by Tyre To U Co., Ltd.
• Original equipment (OE) tires or tires imported by other entities are not covered by this warranty. However, Tyre To U Co., Ltd. may consider special compensation for such tires on a case-by-case basis.

Calculation of Discount (Compensation) Value:

• The discount will be based on the price you paid for the tire (as shown on the purchase receipt or invoice).
• Value Added Tax (VAT) will not be included in the calculation.

Coverage: Cuts or punctures from sharp objects. Tire bulges caused by impact.

Eligibility: Purchase of 4 new passenger car tires of the same model for one vehicle. Purchase of at least 2 new truck tires of the same model for one vehicle. Purchase from an authorized SaveTyre & TyrePro dealers, and valid receipt for the purchase.

Claim Process:

1. Bring the damaged tire and receipt to an authorized dealers.

2. The dealer will take photos of the damaged tire and send them to Tyre To U Co., Ltd. for initial inspection.

3. If Tyre To U Co., Ltd. determines that the tire may covered under warranty, the dealer will send the tire to Tyre To U Co., Ltd. for final inspection.

4. Tyre To U Co., Ltd. will determine if the tire is covered under warranty and will notify the dealer.

5. If the tire is covered under warranty, Tyre To U Co., Ltd. will replace the tire with a new one.

6. The customer will be responsible for paying for the shipping of the damaged tire and documents to the dealer.

7. The customer will be responsible for providing a replacement tire to use while the damaged tire is being inspected.

8. Damaged tires replaced under warranty become the property of Tyre To U Co., Ltd. and cannot be returned.

9. This warranty is valid only in Thailand and for tires manufactured and/or imported by Tyre To U Co., Ltd.

10. Tires that are original equipment (OE) or imported by other entities are not covered by this warranty.

Calculation of Discount: The discount will be based on the price you paid for the tire (as shown on your receipt). Value Added Tax (VAT) will not be included in the calculation.

Warranty Exclusions:

• Improper tire usage, such as using car tires on a truck, overloading the tire, or using it for racing.
• Insertion of foreign materials into the tire.
• Abnormal tire wear due to neglect of vehicle maintenance.
• Use of non-standard or damaged rims.
• Malfunction or wear of suspension and shock absorbers.

Important Notes: Check tire pressure monthly and rotate tires every 10,000 km. The inspection process may take 30-45 days.

Coverage: Cuts or punctures from sharp objects and Tire bulges caused by impact.

Eligibility: Purchase of 4 new Goodride SOLMAX1 tires for one vehicle from an authorized Goodride dealer and a receipt for the purchase still valid.

Claim Process:

If the tire can be repaired, it will be repaired first. A maximum of one tire per receipt will be replaced within 1000 days from the date of the original receipt. Customers must present the damaged tire and the original receipt to an authorized dealer which they’ve been bought and the serial number of the damaged tire must match the serial number recorded on the receipt.

Warranty Limitations:

The following types of tire damage are not covered under this policy

• Improper use or application of the tire, such as using a passenger car tire on a pickup truck, overloading the tire, or using the tire for racing
• Insertion of foreign materials into the tire, such as foam sealants
• Abnormal tread wear caused by negligence in vehicle maintenance, such as failing to check and maintain the suspension system, wheel alignment, camber and caster angles, wheel balancing, and tire rotation.
• Use of non-standard or damaged rims, improper tire mounting or removal, or mounting tires in the wrong direction.
• Abnormalities or wear of suspension and shock absorption components that directly affect tire wear.

Note: Check tire pressure at least once a month and rotate tires every 10,000 km.

Important Information:

• Dealers will initially inspect damaged tires to determine if they are covered under warranty. The tires will then be sent to Goodride Tyre (Thailand) Co., Ltd. for further inspection and a final decision, which will take 30-45 days from the date the company receives the damaged tires and all necessary documentation.
• Tires that are found to be defective and replaced under warranty will become the property of Goodride Tyre (Thailand) Co., Ltd. immediately, and customers will not be able to return them.
• This warranty policy is valid only in Thailand and applies only to Goodride tires manufactured and/or imported into Thailand by Goodride Tyre (Thailand) Co., Ltd.
• Goodride tires that are original equipment (OE) tires and/or tires imported into Thailand by any importer other than Goodride Tyre (Thailand) Co., Ltd. are not covered under this warranty policy. However, if such tires are found to have quality problems due to the manufacturing process or the quality of the raw materials used, the company will consider taking special responsibility on a case-by-case basis.
• To claim a replacement, customers must take the damaged tire to the store where they purchased the tire and present the receipt and a copy of this warranty policy.
• Replacement policy will be new tires only. No cash refunds will be given.

Eligible Tires:

• KUMHO TYRE models PS71, PS91, HP71, HP91, and TA91 MajestyX.

Eligibility:

• Tires must be purchased from an authorized Kumho tire dealers. Customers have to contact authorized dealer that they’ve been bought for available replacement models.
• Tires can only be exchanged under this satisfaction guarantee once.
• Replacement tires cannot be the same model as the originally purchased tires
• Customers must retain their purchase receipt/invoice throughout the campaign period.

Exchange Process:

• Tires can only be exchanged for other Kumho tires
• Exchanges for more expensive models may require an additional payment from the customer.
• Exchanges must be completed within the 30-day satisfaction guarantee period.
• Exchanges can only be made at the same dealer where the original tires were purchased.
• Customers are responsible for paying for labor, mounting, balancing, and tire transportation costs. The total cost is 4,000 Thai baht.
• Tires with tread wear exceeding 0.8 mm from the original tread depth are not eligible for this satisfaction guarantee.
• Customers must complete a 30-day satisfaction survey after tire replacement.

Additional Notes:

• This policy is not transferable.
• This satisfaction guarantee policy is subject to change or cancellation without prior notice.